OAM OCR Engine reads through all the scanned images and processes the data into a flat text file and can be formatted as needed.
OAM OCR engine has capaility of reading through certain Captcha images to the exgtent possible.
OAM OCR Engine can read through the data specified within the barcodes and the QR Code images and processes them as desired.
OAM OCR Engine Processes pdfs with multiple pages and put them on the specific formats and implement the desired text searches.
The Unified Desktop and 360 View makes the calls to be answered quickly without any waiting time and reduces Average Handling Time per call.
OAM1.O FO bots increases revenue bu improving quality, quantity of calls and saves the SLAs as agreed with customers and makes it more profitable.
OAM FO Bots reduces the waiting time per call and there by makes the end customer happy for answering them with quick responces.
OAM FO Bots generates all required data and hence no manual intervention required to fetch the data. Thereby reduces the Manual Errors.
OAM FO Bots does all the automation and brings in data on to agents desktops, there by no processes trainign is reuiqred for agents to navigate through applications.
No more monitoring the bots independently. Monitor every bot from a centralized OAM Command Centre
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